Standard installation

What is included?

We’ve installed more than a quarter-of-a-million home chargers, so we know how quirky houses can be. Our standard installation is pretty flexible, and more than 90% of customers who do our home survey are considered standard. If you own your home (or have your landlord’s permission), and you have off-road parking, there’s a good chance your installation will be carried out at no extra cost.

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We can fit to a brick or plaster wall or other suitable permanent structure.
We can fit to a brick or plaster wall or other suitable permanent structure.

Usually we fit onto the outside wall of your house or a garage in easy reach of where you park your car – in range of a good signal from your own permanent WiFi network.

We generally aren’t allowed to run cables across public spaces or common ground.

We’ll run up to 15m of cable to connect your charger to the electricity supply
We’ll run up to 15m of cable to connect your charger to the electricity supply

We include 15m of high-quality cabling: this covers installation in the vast majority of homes.

Need something unusual? We’ll offer to quote for any extra works needed to install at your property, and if you decide not to accept we’ll refund your £99 one-off fee.

We’ll fit up to 3m of trunking from your electricity meter to the outside wall
We’ll fit up to 3m of trunking from your electricity meter to the outside wall

We include up to 3m of trunking to ensure your cabling is neat and tidy within your home.

Need something unusual? We’ll offer to quote for any extra works needed to install at your property, and if you decide not to accept we’ll refund your £99 one-off fee.

Zero-risk guarantee

If we can’t install, you don’t pay.

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You're entitled to a full refund...

If your installation survey shows that we can’t install at your home for some reason

If we get to your property and we can’t install on the day (as long as you sent us the right pictures in the survey)

If you decide not to proceed with any unusual extra works we’ve quoted for

If you fail any affordability checks or change your mind before we install, or within your 14 day cooling-off period

Standard installation covers 90% of customers

(castles can be tricky)

My installation was great. The installer was very friendly and, although my installation was a challenge, he did it quickly and neatly.

Stephen

Our Installer Tim was fantastic from start to finish, friendly helpful and did an extremely neat and tidy job.
Highly recommend Pod!

Mark

Very pleased with the installation service. Dennis arrived early and was very polite and efficient. Just got on with it and showed me how to work the charger and set it all up for me. Thank you!

Syed
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Common questions

  • How long does it take to install a Pod Point home charger?

    A standard installation can be completed in as little as 2 hours. For non-standard installation, our team will advise you on what to expect.

  • What happens if my installation is non-standard?

    If after assessing the viability of installing a charger at your home, we deem the install to be non-standard, there will be an additional cost and we will provide you with a tailored quote. If you decide not to proceed, we will refund your £99 one-off fee.

  • Do I need a wifi connection?

    To be eligible for Pod Drive you need to have a stable Wi-Fi connection. This is so we can ensure your car is always charged at the cheapest times, and to send any remote firmware updates to keep your charger up to date.

Read more FAQs

Still need help?

Our friendly support team is available 24/7.


Please call us on 020 7247 4114.

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