If you're a subscription customer, you get our 48hr maintenance service included. So, if you have an issue with your charger and we can't get to you within 48 hours of an engineer visit being identified, we'll provide you with credit for our extensive public charging network and direct you to your nearest public charge point.
If you're not a subscription customer, you won't benefit from the 48hr maintenance service but you can locate public charging through our network on the Pod Point app. Find out more here: https://go.podenergy.com/