If you have any questions about the Pod Power by EDF tariff, including prices, billing, smart meters or your energy account, please contact EDF directly. You can contact them either by phone at 0333 006 9950 (Monday to Thursday 8am-6pm and Friday 8am-4pm)or by email at hello@edfenergy.com.
If you need help with your Pod Point charger or the Pod Home / Pod Point app, our Pod support team is here to help. You can contact us on 020 7247 4114.
Yes, the rates that you will get with Pod Power by EDF apply for electricity used for your car and home. Gas rates are separate and you'll initially be on a rate aligned to the price cap when you first sign up. Once you're set up, you'll be able to pick a gas rate that suits you.
Pod Power by EDF and Pod Rewards are designed to work together effortlessly. Pod customers can sign up to Pod Rewards by downloading the Pod Home app and following the sign up instructions. Customers earn cash when they smart charge their EV with their Pod Point charger. Smart charging automatically schedules charging during low-cost, off peak times, meaning Pod Power by EDF customers can smart charge for longer.
If you don't own Pod Point charger:
Go through our shop journey to purchase your charger. Once you've completed your purchase, you will be sent a link to sign up to Pod Power by EDF.
If you're already an existing customer, either:
- Confirm your charger details above using your unique PSL number and access the EDF online sign up journey, or
- Call EDF on 03330 069 950