If we can't get to you within 48 hours of an engineer visit being identified, we'll provide you with credit for our extensive public charging network and direct you to your nearest public charge point.

If you're having issues with your charger, give us a call on 0207 247 4114. 9 out of 10 issues can be fixed remotely to get you back up and running. Failing this, if it's a problem with our charger or it's installation, once we have diagnosed the issue, if needed, we'll book one of trusted engineers to come and fix the problem within 48 hours, for as long as your subscribing to Pod Drive.