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customer viewing virtual wallet in Pod Home app

Meet the Pod Home app

Q: How do I manage my charging in the Pod Home app?

This depends on which charging option you're using.Smart charging — available to all customers, smart charging handles everything for you. Set your ready-by time, plug in, and we'll build a schedule around when energy is cheapest so your vehicle is ready when you need it.Basic charging — available to customers who purchased their charger upfront, basic charging puts you in control. You can use Schedule to charge at set times, or Always on to charge whenever you plug in. Switch between the two at any time in the app.Not sure which you're on? Open the Pod Home app and check your dashboard.

The Pod Home app makes charging your EV at home easy. It’s packed full of great features, helping you get the most out of your Pod Point charger.

Charging made simple with the Pod Home app

With low-cost smart charging, access to Pod Rewards, and easy-to-use features – the Pod Home app makes living with an EV easy, affordable and rewarding.

Make the most of low-cost energy with smart charging. To smart charge, simply set your charge target and tell us when you want your EV ready by (for example 80% charge by 7am) and the app does the rest, automatically charging your car when energy is cheapest, for you.

With Pod Rewards, you’ll earn cash every time you smart charge – up to £100 a year. It’s available to all Pod customers via the Pod Home app and you can start earning straight away.

About Pod Rewards

Get insights into your charging activity, including charge durations, costs and energy usage, and easily export data or submit charging expenses - all with just a few taps.

The Pod Home app makes it easy to add, manage and switch between the EVs in your household – allowing the whole family to smart charge. And if you have a guest visiting, you can charge their EV too!

Pod Home app screen showing charging overnight

Need to charge straight away? Tap “Boost”

Securely lock your charger in seconds

Use your home's excess solar power to power your EV charging.

Need to charge straight away? Tap “Boost”

Securely lock your charger in seconds

Use your home's excess solar power to power your EV charging.

How does smart charging work?

We’ve made smart charging simple, and earning cash rewards even simpler.

Want to know more about the app?

Download the Pod Home app guide

customer using pod home app to set their ready by time

Still have questions?

A stable Wi-Fi connection is required to charge as you'll need it to use smart charging, access Pod Rewards and keep your schedule up to date. To connect, open the Pod Home app, head to Manage, select Wi-Fi settings and follow the steps. You'll find your charger's connection QR code on a sticker — usually on your fuse box.

Note: Pod Point chargers only support 2.4GHz Wi-Fi.

The Pod Home app includes a range of features designed to make home EV charging easy. You can monitor your smart charging with activity data and insights, track cash rewards earned in the Wallet, manage multiple vehicles, manage solar settings, securely lock your charger and much more.

This depends on which charging option you're using.

Smart charging — available to all customers, smart charging handles everything for you. Set your ready-by time, plug in, and we'll build a schedule around when energy is cheapest so your vehicle is ready when you need it.

Basic charging — available to customers who purchased their charger upfront, basic charging puts you in control. You can use Schedule to charge at set times, or Always on to charge whenever you plug in. Switch between the two at any time in the app.

Not sure which you're on? Open the Pod Home app and check your dashboard.

If you're on an off-peak tariff, we'll only charge your vehicle at off-peak times when your energy is cheapest. If you haven't reached your target battery percentage by the time your cheap rate ends, your vehicle will stop charging so we don't charge you in your more expensive energy rate period. When you first plug in, we'll work out if we will meet your target battery percentage in your cheap rate period. If we can't meet your target, you will get a notification.

With charging priority in the Pod Home app, you can choose either to prioritise lowest cost charging or prioritise a complete charge. This can be changed at any time in your settings or for individual charging sessions.

Yes, you can manage your charger, account, and rewards all in the Pod Home app. Features include: managing your EVs, updating your energy tariff, withdrawing cash rewards from your Wallet, viewing your charging activity, setting up solar powered charging, remotely locking your Pod Point, setting your charge priority for smart charging and much more.

The Pod Home app is compatible with Android smartphones running Android OS 9.0 and above (released 2018).

For Apple smartphones, the Pod Home App is compatible with iPhones running iOS 16 (released 2022) and above. The iPhone 8 (released 2017) is the earliest model that support iOS 16.

The Pod Home app is not currently compatible with tablet devices.

Smart charging is available to all customers on a single or two-rate tariff, from any energy supplier. If you're on a smart EV tariff, where your energy supplier controls your charging, you won't be able to smart charge in the Pod Home app but you can still use all the other great features.