Security and your data

From the software on your Pod Point charger to the information we hold about you, here's how we keep things protected. You'll also find out what data we use, how to get it deleted, and how to tell us if you spot something that doesn't look right.

Report a security issue
Security and your data

Reporting cyber security problems

If you discover any cyber-security vulnerabilities please report them here.


Security updates for your charger

Once connected to Wi-Fi or other internet source, the Pod Point will automatically receive over-the-air updates including any required security updates, meaning it continually benefits from the latest software updates available and stays secure. Pod will support your product with these updates for at least 3 years

 

Your information – what we hold, what it is used for, and how you can get it deleted 

By agreeing to our terms and conditions for the charger and app you give us permission to collect your data, please see Pod | General Ts and Cs for more information. To understand what information we hold, what it is used for and how to get it corrected or deleted please refer to our Privacy Notice.

 

Sensors

The charger has the ability to respond to external current measurements to protect your electricity supply from overloads. This can take the form of a current clamp or our array controller.

In each case they monitor demand and allow the product to adjust accordingly.

 

Network-Exposed Services

As part of normal operation, the Solo 3 charger operates in both Wi-Fi Station mode and Wi-Fi Soft AP mode (the latter used during device provisioning). Depending on mode, the following services are active on the device's network interfaces:

Wi-Fi station

Service Purpose Listening Port Remote Port
networkd Interface/IP configuration (DHCP) UDP 68 UDP 67
timesyncd Clock synchronisation - UDP 123
Firmware update Primary firmware update  - TCP 443
Recovery update Secondary firmware update - TCP 443
OCPP client Central system communication - TCP 443

Wi-Fi AP

Service Purpose Listening Port  Remote Port
dnsmasq Local domain mapping (DNS) UDP/TCP 53 -
dnsmasq Local IP configuration (DHCP) UDP 67 UDP 68
Mosquito MQTT broker Local device communications TCP 2883  -

For commercial products that offer Ethernet access, the services exposed and ports used will mirror those in Wi-Fi station mode.