Can I use a Twin Charger for rapid charging?

No. Rapid charging is generally considered from 43kW AC or 50kW up to 150kW (or even 350kW) DC. These require far heavier duty switch gears and connections.The Twin Chargers can charge at 22kW if three-phase power is available. However, the vast majority are 7kW meaning they are suited for locations where cars are normally parked for periods of 45 minutes or more.

How do Twin Chargers communicate with the Site Management Service?

Twin Chargers can operate on the host's Wi-Fi, or have a GSM modem provided which allows them to use mobile phone networks.Wi-Fi is generally a more reliable connection, but GSM is often more appropriate for external locations. Twin Chargers also have fail-safes in case of comms failure, that ensures drivers' cars continue to charge.

How do drivers find, access and pay for the chargepoints?

Business owners of Twin Chargers can set several options regarding visibility, accessibility and payment for the chargepoints using our Site Management Service .They can be displayed on public mapping, or hidden for private use. Access can be completely free and "plug-and-play", or require the charge event to be confirmed by the driver in the Pod Point App. Business owners also have the ability to set whatever fee they see fit, with payment via the app interface.

Does the Twin Charger come with tethered cables?

No. In order to make the Twin Charger as universal as possible it has two Type 2 sockets that allow all major electric vehicles to connect, via the standard public charging cables that drivers bring with them.

What electric vehicles are compatible with the Twin Charger?

The Twin Charger is compatible with all electric cars that use the Mode 3 charging protocol. This means virtually all mainstream electric cars and vans, from Teslas to Renault vans and all sorts in between.The only electric vehicles it won't charge are more niche vehicles that use only bespoke connectors or standard electrical outlets.