Terra CJG charging instructions

Follow the below steps to use a Terra CJG charger

Please note, the CCS and the CHAdeMO charging cables cannot be used at the same time.

Swipe for charging instructions

Swipe for charging instructions

Check the status of the charging cable via the touchscreen. Rapid chargers require you to have a minimum of £5 in your account balance to start a charge.

Find your charger in-app

Find your charger in-app

Some makes and models of cars will not charge if the car doors are open. Please close the doors and lock the car to ensure charging starts.

Connect your vehicle to the charger

Connect your vehicle to the charger

Connect the cable to you require for either for DC or AC type 2 charging. Please note that the CCS and CHAdeMO cables cannot charge simultaneously.

Close car doors

Close car doors

Some makes and models of cars will not charge if the car doors are open. Please close the doors and lock the car to ensure charging starts.

Start and confirm your charging session

Start and confirm your charging session

Confirm charge in-app. The app will then notify you how many kWh of charge you will get based on your account balance.

Unplugging your cable

Unplugging your cable

Unplug the cable from your EV. This will automatically unlock the cable from the charger.