Media charging instructions

Follow the below steps to use a Media charger

Connect charging cable to your vehicle and charger

Connect charging cable to your vehicle and charger

Charging will start once the cable is connected. You have 15 minutes to confirm your charge.

Close car doors

Close car doors

Some makes and models of cars will not charge if the car doors are open. Please close the doors and lock the car to ensure charging starts.

Find charger in-app using the charger name or your location details

Find charger in-app using the charger name or your location details

Find the name of your charger on the side panels and search for it in-app.

Start and confirm your charging session

Start and confirm your charging session

Tap confirm charge within 15 minutes via the App. Make sure you have selected the correct door (A or B) in-app.

Finish your charging session

Finish your charging session

A flashing green light indicates charging is done. To stop early, disconnect the cable from the EV.

Unplugging your cable

Unplugging your cable

Unplug the cable from your EV. This will automatically unlock the cable from the charger.